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Privacy policy

Introduction

Spinaxy Cloud ("we," "us," or "our") operates a digital marketplace and provides app and website hosting and management services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase or sell digital products, or use our hosting and management services.

By using Spinaxy Cloud, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our platform.

Information We Collect

Account information. When you register, we may collect your name, email address, username, password (stored in encrypted form), billing details, and profile information you choose to provide.

Marketplace activity. We collect data related to purchases, sales, downloads, licenses, reviews, messages, support tickets, and refund requests on our digital marketplace.

Hosting and management services. If you use our app or website hosting or management support, we may collect domain names, server configuration details, deployment logs, usage metrics, backup metadata, and communications related to your hosted projects.

Payment information. Payments are processed by third-party payment providers. We do not store full credit card numbers on our servers; we may retain transaction IDs, amounts, and billing status.

Technical data. We automatically collect IP address, browser type, device information, pages visited, referring URLs, cookies, and similar usage data to operate and improve our services.

How We Use Your Information

  • To provide, operate, and maintain the marketplace, hosting, and management services
  • To process transactions, deliver digital products, and manage licenses
  • To provision, monitor, secure, and support hosted apps and websites
  • To communicate with you about orders, hosting, account updates, and support
  • To prevent fraud, enforce our terms, and protect platform security
  • To improve our products, analyze usage, and develop new features
  • To comply with legal obligations and respond to lawful requests

Sharing of Information

We may share information with service providers who assist with payments, hosting infrastructure, email delivery, analytics, and customer support, subject to confidentiality obligations. We may disclose information when required by law, to protect our rights, or in connection with a business transfer. We do not sell your personal information to third parties for their marketing purposes.

Data Retention

We retain personal information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal requirements. Hosting and management logs may be retained for security, billing, and operational purposes according to our internal policies.

Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings; disabling certain cookies may limit platform functionality.

Security

We implement reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. Contact us using the details below to exercise these rights.

International Transfers

Your information may be processed in countries other than your own. We take steps designed to ensure appropriate safeguards where required by applicable law.

Children's Privacy

Spinaxy Cloud is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us through the support options available on Spinaxy Cloud or at the contact email listed in your account settings.

Last updated: June 2026

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