FreeScout

FreeScout is the super lightweight free open source help desk and shared inbox. It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. ***Cloudron user-management is supported through the paid [LDAP module](https://freescout.net/module/ldap/).*** ### Features FreeScout is the perfect helpdesk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout. * No limitations on the number of users, tickets, etc. * 100% Mobile-friendly. * Multilingual (English, French, Italian, Portuguese, Russian, Dutch, German, Spanish, Swedish). * Seamless email integration. * Starred conversations. * Push notifications. * Following a conversation. * Auto reply. * Saved replies. * Notes. * Email commands. * Forwarding conversations. * Moving conversations between mailboxes. * Sending new conversations to multiple recipients at once. * Pasting screenshots from the clipboard into the reply area. * Satisfaction Ratings. * Configuring notifications on a per user basis. * Open tracking. * Tags. * Editing / hiding threads. * Search. * Spam filter. * Slack integration. * Translating tickets. * Time tracking. * Custom fields. * White-labeling. * Custom folders. * Workflows & SLA. * Telegram Notifications.